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How To Delete Or Get Access To A Loved One's Trust & Will Account

Mar-23 2022

Delete or get access to your loved one’s Trust&Will account  

Taking control of a loved one’s online accounts can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to memorialize it or extract content first.

If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password.

Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.

How to Delete A Trust&Will Account (WITHOUT PASSWORD):

  1. Prepare important documents 

  2. Call or email customer service

  3. Follow instructions from CS Representative

Required Information:

  • Deceased full name

  • Copy of your own government ID to prove relationship with the deceased

  • Proof of authority such as a Power of Attorney or Testament

  • Copy of death certificate

How to Delete A Trust&Will Account (WITH PASSWORD):

  1. Call customer service to request them to delete or give you access to the account. 

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these. 

Get started today to take care of countless sites.


Start your estate planning and end-of-life journey with our Ultimate Guide.