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How To Delete A Loved One's Netflix Account

Mar-23 2022

Delete your loved one’s Netflix account  

Taking control of a loved one’s online accounts can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to memorialize it or extract content first.

If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password.

Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.

How to Delete A Netflix Account (WITHOUT PASSWORD):

  1. Prepare important documents 

  2. Call or email customer support service 

  3. Follow instructions from CS Representative

Required Information:

  • Deceased full name and email

  • Deceased billing information

  • Copy of death certificate

How to Delete A Netflix Account (WITH PASSWORD):´

  1. Log in at the Netflix account page.

  2. Hover over the avatar at the upper right-hand area of the page and select “Your Account” or simply click here and skip to step 3.

  3. Under “Your Plan,” click “Cancel streaming plan.”

  4. Click the “Complete Cancellation” button.

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these. 

Get started today to take care of countless sites.

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