Group 22


How To Delete A Loved One's eBay Account

Mar-15 2022

Delete your loved one’s eBay account  

Taking control of a loved one’s online accounts can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to memorialize it or extract content first.

If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password.

Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.

How to Delete an eBay Account (WITHOUT PASSWORD):

  1. Prepare important documents 

  2. Call customer service at (866)-961-9253

  3. Follow instructions from CS Representative

Required Information:

  • Deceased full name and email

  • Documentation of death (Copy of death certificate)

  • Proof of relationship with the deceased

How to Delete an eBay Account (WITH PASSWORD):

  1. Log in to the eBay account closure page

  2. Select a reason for leaving.

  3. On the Confirm Closure page, read the conditions of account deletion and check the box indicating such

  4. Click the “Close My Account” button

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these.

Get started today to take care of countless sites.

Start your estate planning and end-of-life journey with our Ultimate Guide.