How To Delete A Loved One’s DocuSign Account
Delete your loved one’s DocuSign account
Taking control of a loved one’s online accounts can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to memorialize it or extract content first.
If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password.
Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.
How to Delete A DocuSign Account (WITHOUT PASSWORD):
Prepare important documents
Call customer service at (888)-585-9604
Follow instructions from CS Representative
Deceased full name and email
Copy of deceased government ID
Copy of your own government ID
Documentation of death (Copy of death certificate)
How to Delete A DocuSign Account (WITH PASSWORD):
Log in to the account
Select the Admin tab from the top menu
Navigate to Plan and Billing and click change Plan link
To close your account, scroll down to section Close Account
Click to close the account
Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these.