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How To Close Your Kraken Account

Mar-15 2022

Close your Kraken account  

Closing your Kraken account can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to extract the contents first.

If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password. Kraken recommends you include your Kraken ID in your Estate Plan, but if that's not the case, follow the instructions below to manage the account.

Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.

How to Delete a Kraken Account (WITHOUT PASSWORD):

  1. Currently, to access the account of a loved one without a password you need to complete this form from Kraken's customer service team.

  2. You will be required to provide proof of identification.

How to Delete A Kraken Account (WITH PASSWORD):

  1. Log into your account.

  2. Select "Support Center".

  3. Select "Contact Support".

  4. Select "General/Other".

  5. Select "Close Account".

  6. If applicable, be sure to withdraw any funds from your account before closing it.

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these.

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