How To Transfer Southwest Rapid Rewards Points
Transfer Southwest Rapid Rewards Points
While the bags might fly free at Southwest, some aspects of their business are not so customer-service oriented. Southwest’s policy is clear: points will not be transferred to a Member’s estate upon their death. Points automatically expire after two years of inactivity.
However, they do provide a generous 24-month window before shutting everything down and deleting reward points, which will be helpful if you have access to the deceased’s account information. The easiest option is to ensure your loved one has access to your account and he or she can continue to redeem the points.
It might be worth a shot to call them at 1-800-445-5764 and ask if the Rapid Rewards from the deceased’s account could be moved to a beneficiary with proper documentation.
Southwest Rapid Rewards Terms and Conditions can be found here.
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