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How To Delete Your DropBox Account

Mar-15 2022

Deleting your Dropbox account can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to memorialize it or extract content first.

If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password.

Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.

How to Extract Files From a DropBox Account (WITHOUT PASSWORD):

  1. To extract funds from your loved ones Dropbox account, Dropbox suggests that you first look up the Dropbox folder on their computer as users often have it synced and it includes all files.

  2. If you are unable to locate the folder, you will need to submit a ticket to Dropbox directly, which you can do here.

    1. In order to access your loved one's files, you will need to provide documentation to prove the following:

      1. The person is in fact deceased

      2. You have a legal right to access the person's files under all applicable laws

    2. Further, Dropbox asks that you provide all the information listed here in your support ticket.

  3. You may also ask the support team to delete the account.

How to  Delete Your Dropbox (WITH PASSWORD):

  1. Log into the DropBox Account, here

  2. Click on the avatar in the upper right corner

  3. Navigate to settings

  4. Under general, select delect account

How to  Delete a Dropbox Account (WITH or WITHOUT PASSWORD):

  1. If you have the password and login information, we invite to start by signing in, here, and if you do not, here is the full procedure, here, as well as where to contact support, here.

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these.

Get started today to take care of countless sites.

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