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How To Deactivate A Snapchat Account When Someone Dies

Aug-18 2020

Do you need to deactivate your deceased loved one’s Snapchat Account? Here’s everything you need to know! 

Snapchat Deactivation Options: If the Snapchat account owner dies, you have the option of: 

Deleting the account completely

Required Information

  • Your name, email and Snap username

  • Your age

  • User’s age and Snap username

  • Death Certificate

  • Your relationship to the user

How to Delete A Snapchat Account (WITHOUT PASSWORD):

  1. Access the Snapchat Support page

  2. Under Contact Us, select “A person has passed away”

  3. Prepare the following required information

  4. Send in your request

*Note that you will be prompted to submit death certificate of user only after you send in request to delete account 

How to Delete A Snapchat Account (WITH PASSWORD):

  1. Access the Snapchat Accounts Portal

  2. Log in to the account

  3. Fill in the username and password again and select “Continue”

*Note that after 30 days, your account will be permanently deleted. This means that the account, account settings, friends, Snaps, Chats, Story, device data, and location data in our main user database will be deleted.

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize or extract content from sites like these. If you sign-up now we’ll even close down or memorialize Facebook for free! 

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