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How To Cancel A Loved One's Verizon Account

Mar-15 2022

Deleting your Verizon account can be a major decision. But if you're ready to move forward then simply follow the guidelines below. It could be to shut down the account entirely, or you might want to memorialize it or extract content first.

If you're doing it for your own account then of course log in ahead of time. But if you're doing it for someone else - maybe they've passed away or become incapacitated - then you might need to tackle it without a login or password.

Remember: GoodTrust can help you take any of these actions and save you the time, stress and hassle. Check out our Digital Executor feature to learn more.

How to Cancel Your Verizon Account (WITH OR WITHOUT PASSWORD):

  1. Verizon does not provide instructions on how to close accounts online.

  2. To cancel a wireless service, you can call 800-922-0204

  3. To cancel home television service, phone, or internet services, you can call 800-837-4966

  4. We recommend you have the following information handy when contacting them:

    1. Phone number

    2. Account number

    3. Recent bill

    4. Death Certificate

Need help? GoodTrust is a trusted expert in managing digital legacy and our experienced team knows exactly how to help you quickly delete, memorialize, or extract content from sites like these.

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